FAQ

Frequently Asked Questions

Trust & Security

Card Pesa is licensed and regulated by the Uganda Microfinance Regulatory Authority (UMRA) under the Tier 4 Microfinance Institutions and Money Lenders Act, 2016. We are also licensed and regulated by the Personal Data Protection Office.

Loan & Eligibility Requirements

To qualify for a loan, you must demonstrate the financial capacity to pay it back. We determine this by looking at your financial statements and credit report to help us grasp your financial capacity for repayment.
You will need your National ID and financial statements dating three months back from the date of application for the loan.
You do not need any collateral to get a loan but you do need to have a guarantor who we will contact to ensure your character and nothing more.
Loan limits depend on your credit assessment and repayment history. First time borrowers typically start with a lower limit and this increases as you repay on time and build a track record with us. Specific minimum and maximum amounts are set at approval based on the assessment of your capacity to repay.

Rates & Total Costs

No. All applicable fees, including any subscription, processing, or application charges are disclosed upfront before you accept a loan. There are no charges deducted without your knowledge.
Before you accept any loan, we show you a full breakdown of the principal, interest, and any applicable fees, so you know the exact total repayment amount upfront.

Process & Disbursment

Once subscribed and approved with a credit limit, borrowing within that limit is instantaneous. First time approval process typically begins up to 48 hours after enrollment.
All funds are disbursed directly to your mobile money account.

Repayment Terms & Flexibility

Repayment schedules are defined by the length of the loan you have chosen to take.
If you repay early, you simply pay the current outstanding balance, no early repayment penalty applies.

Simple enough. Let’s get you signed up.

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